ICP analysis

Find out which customers actually work for you.

Askling scores every segment in your HubSpot on speed, size, kept and grown, together. And it tells you when that changes.

  • Read only on HubSpot
  • Not enough data, never a guess
  • Runs today, internally, on a first company
Segments by company size. Open a tile for the evidence. Illustrative data, every segment is fictional.
The problem

Your ICP is a slide, not a measurement.

It says who you sell to. It does not say who works.

  1. Written once. Never checked.

    B2B SaaS, 100 to 1,000 employees. Nobody checks if those accounts win more, stay longer or grow. Tier rules in the CRM are never tested either.

  2. One number wins.

    Teams chase win rate, then end up with segments that close fast and churn.

  3. Shifts go unnoticed.

    When the market moves, nobody sees it until the quarter is lost.

The four outcomes

One bad outcome can't hide behind a good one.

A segment works when it hits all four together. Win rate is shown alongside, but not scored.

Try it. Keep speed high and pull kept down.

Example segment: WholesaleEach outcome as a ratio to your company average

1.20×
1.15×
1.10×
1.15×
Wholesale · Sweet spot

115score

Speed120 Size115 Kept110 Grown115

The maths, in plain words

  1. Each outcome is a ratio to your company average. 1.00 is average.
  2. Multiply the four: 1.20 × 1.15 × 1.10 × 1.15 = 1.75
  3. Take the fourth root: 1.149. That is the geometric mean.
  4. Times 100 gives the score: 115. 100 is your company average.
Score
115
A plain average would say
115

Equal weights. One low outcome pulls the score down, however good the others are.

Illustrative segment. The tag follows simple rules on the four bars.

How it works

From interview to alert, in five steps.

Today it runs internally on a first company. Every mock below is fictional.

  1. 1

    Setup interview

    About 23 plain questions: pipelines, what the amount means, who counts as a customer, how churn is marked, your ICP today.

    For each one it scans HubSpot, proposes the answer with evidence and says where to find it.

    Setup interviewQuestion 7 of 23

    Which pipelines hold new customers?

    Proposal EMEA pipeline

    40 won in 24 months, 97% on first time customers.

    Where to find it: your deal pipelines, in HubSpot settings.

    Not answered yet. You can also type your own.

    Your current ICP is the starting point: version 1. It gets checked, never replaced silently.

  2. 2

    One click to run

    Run analysis now reads HubSpot, read only, and scores every segment: ICP tier, region, company size, industry or any field you choose.

    ICP analysisRead only
    • ICP tier
    • Region
    • Company size
    • Industry
    • Any field you choose
    1. Read HubSpot, read only1,240 deals
    2. Checked against HubSpot totalsMatch
    3. Segments scored38
    Last run: this morning. Nothing written.
  3. 3

    Segments

    Each segment is a tile: a score where 100 is your company average, four bars and a trade off tag.

    One click shows the evidence and the deals behind every number.

  4. 4

    Map

    A two by two: wins fast and big, against keeps and grows. Four quadrants: ICP core, worth the effort, churn trap and exclude.

    Bigger dots rest on more deals. Hollow dots are low confidence.

    Segment map by industry: wins fast and big against keeps and grows Across: wins fast and big. Up: keeps and grows. The lines cross at 100, your company average. ICP core, top right: 1 Fintech, 2 Manufacturing. Worth the effort, top left: 3 Healthcare, 4 Logistics. Churn trap, bottom right: 5 Retail. Exclude, bottom left: 6 Education. Bigger dots rest on more deals; hollow dots are low confidence. Public sector is not plotted: not enough data. 1 2 3 4 5 6
    Size: deals behind itHollow: low confidence

    Segments by industry

    Public sector is not plotted: not enough data.

    No billing data connected. Grown is weaker without it.

  5. 5

    Drift

    Every run compares with the ones before. When something moves, you get an alert with the evidence.

    Alerts inform. They never change the ICP.

    Drift · Core ICP share

    Was 80%now 60%

    Share of new deals on core ICP accounts, over the last 90 days.

    Compared with earlier runs, with the deals behind both numbers.

    Informs only. Your ICP stays as approved.

Evidence

Every number opens to its deals.

Open a tile. Each outcome against your average, how many deals it rests on, how sure it is, and the deals themselves.

Nothing in this mock talks to a server.

Segments · by industry100 is your company average

No billing data connected. Grown is weaker without it.

Illustrative data. Every segment and company is fictional.

Company size

Midmarket SaaS

Sweet spotScore 118120 won deals

Why this tag.

The four outcomes, against your company average
OutcomeSegment vs averageHow sure

No billing data connected. Grown is weaker without it.

See the deals

    Read only. Opening this changed nothing in HubSpot. Every company here is fictional.

    Honesty built in

    No fake precision.

    Every number says how sure it is. When the data is thin, it says so instead of guessing.

    How sure it is, on every bar
    Clear112 Low confidence92 Not enough datatoo few

    Five lucky deals. All big, all fast. Shown near the average until more deals agree.

    Raw160 Shown108
    • Pulled toward the average

      Small segments are pulled toward your average, so 5 lucky deals don't make a best segment.

    • Not enough data, not a number

      Below a minimum sample size, an outcome says not enough data instead of a number.

    • Confidence on every number

      Clear, low confidence or not enough data. Shown on every bar.

    • Says what it can't measure

      Without billing data, revenue growth is weaker. Every view says so.

    • Read only on HubSpot

      The analysis never changes a record. Every run checks its data against HubSpot's own totals.

    • Configuration, not code

      Pipelines, the revenue field and who counts as a customer come from the interview. Proven on one company today.

    • Guards against misleading fields

      Some fields look useful, but mislead. These are refused.

      • A field filled only after a deal is won is refused as a cut.
      • A field always filled with a default is refused.
      • Amounts in mixed currencies are refused.
      • An empty value is unknown, never 0.
    You stay in charge

    Your ICP changes when you say so.

    Today's ICP is version 1. Changing it is a leadership decision, once a year.

    • Drift alerts inform. They never change the ICP.
    • A change starts as a draft, with a what if comparison.
    • Who approved it, and when, is recorded.
    • Every version can be restored.

    Try it. Approve the draft, then restore v1.

    ICP versionsLeadership decides
    • v1 · Your ICP todayLive

      Midmarket SaaS, EMEA, 100 to 1,000 employees. Approved by leadership in January.

    • v2 · DraftDraft

      Adds Fintech. Drops SMB. Prepared from the last run.

    What if v2 had been live last year
    Measurev1v2
    Accounts in the ICP1,2401,090
    Score of those accounts104113
    Kept after 12 months84%89%
    v1 live · v2 draft

    Not approved. Nothing changes until leadership says yes.

    Every version is kept, with who approved it and when.

    For Sales and Marketing

    Planned, not live yet.

    Built on the ICP you approve. None of this runs today.

    • Coming soonFit on every companyThe ICP score, segment and reasons written back to HubSpot after approval, so reps see fit on every company.
    • Coming soonTarget lists per segmentFor outbound, without customers, open deals or excluded accounts.
    • Coming soonAd audiencesSynced from those lists, plus a lookalike seed list.
    • Coming soonA messaging brief per segmentPains, triggers, proof points and the competitors you lose to. For positioning, the website and ads.
    • Coming soonBilling connectorRevenue history for real net revenue retention per segment.
    Internal pilot

    What the internal pilot shows.

    One company, its own HubSpot. No names, and no numbers about it.

    • Minutes For a full analysis On HubSpot data alone, read only.
    • Most Setup answers proposed With evidence, on the first try.
    • Confirmed One part of the existing ICP The size band produced clearly bigger deals.
    • One segment flagged on the first run: it closes fast but churns.
    • No win rates or scores quoted. Not the pilot company's, not anyone's.
    • Proven on one company. Self serve onboarding for others is planned.